Contact Us

Questions, bug reports, feature requests, or feedback about FileThrough.

Get in Touch

For the fastest technical support, include the website you were using, the upload requirement, the file type, and what happened.

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Email

hello@filethrough.com

General questions and support.

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GitHub Issues

Open an issue

Bug reports, feature requests, and reproducible technical issues.

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Source Code

View the repository

Review the implementation or contribute a fix.

What to Include in a Bug Report

  • Website: the page where the upload failed or behaved unexpectedly.
  • Requirement: the displayed file format, size, or dimension rule.
  • Selected file: type and approximate size; do not send confidential files unless necessary.
  • Expected result: what you expected FileThrough to do.
  • Actual result: what FileThrough did instead, including any visible error.

For security-sensitive reports, use the security contact information published with the project rather than posting sensitive details publicly.